Scale Your Cause - Privacy Policy
Last Updated: November 7, 2024
At Scale Your Cause ("we," "us," or "our"), we are committed to protecting the privacy of nonprofit organizations ("you," "your," or "Client") that engage with our Google Ad agency services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By engaging with Scale Your Cause, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you when you interact with us:
A. Personal Information
- Contact Information: When you contact us or sign up for our services, we may collect your name, email address, phone number, and organization name.
- Payment Information: If you choose to pay for our services, we may collect billing information, such as credit card numbers, billing address, and payment method details (though this information is processed through third-party payment processors and is not stored by us directly).
B. Non-Personal Information
- Website Usage Information: We may collect information about how you access and interact with our website, such as your IP address, browser type, operating system, pages visited, and time spent on the site. This information is collected via cookies and other tracking technologies.
- Analytics Data: We may collect anonymized data from Google Analytics or other third-party tools to assess website traffic and user engagement.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Our Services: To deliver Google Ads management, campaign optimization, consulting, and other related services.
- Communication: To communicate with you about your account, respond to inquiries, and provide important updates regarding our services.
- Improvement of Services: To analyze and improve our website, services, and customer support.
- Billing and Payments: To process payments for our services and manage your account with us.
- Marketing and Promotions: We may use your contact information to send you newsletters, promotional offers, or updates related to our services. You can opt out of marketing communications at any time by following the unsubscribe instructions included in each communication or by contacting us directly.
3. How We Share Your Information
We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, email service providers, and marketing platforms. These providers are required to maintain the confidentiality of your data and use it only for the purposes for which it was provided.
- Google Ads and Third-Party Tools: In the course of managing your Google Ads campaigns, we may access and share information with Google (and its affiliates) or other ad platforms to run and optimize your ads. We do not control the data collection practices of these third-party platforms, and we encourage you to review their privacy policies.
- Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience on our website and understand how users interact with our site. These technologies help us:
- Improve our website functionality and user experience.- Monitor the effectiveness of marketing campaigns.- Collect anonymous statistics about website traffic and usage patterns.
You can control the use of cookies through your browser settings. However, please note that blocking or deleting cookies may impact your experience on our website.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you no longer wish to use our services, you may request that we delete your account and personal data by contacting us directly. Please note that we may retain certain information to comply with legal obligations, resolve disputes, or enforce agreements.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include administrative, technical, and physical safeguards. However, no method of transmission over the Internet or method of electronic storage is completely secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
7. Your Rights and Choices
As a nonprofit organization using our services, you have the following rights with respect to your personal information:
- Access: You can request access to the personal information we hold about you.- Correction: You can request corrections to any inaccurate or incomplete personal information.- Deletion: You can request the deletion of your personal data, subject to any legal or contractual obligations we may have.- Opt-out of Marketing Communications: You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email or by contacting us directly.- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
8. Third-Party Websites
Our website may contain links to third-party websites, including Google Ads and other marketing platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. International Data Transfers
If you are located outside the United States, please be aware that your data may be transferred to and processed in the United States, where our servers and operations are based. By using our services, you consent to the transfer of your data to the United States and other jurisdictions.
10. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under the age of 13, please contact us immediately, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Scale Your Cause
chris@scaleyourcause.com
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
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This Privacy Policy provides a clear explanation of how Scale Your Cause handles your data, and ensures that nonprofit clients have control over their information. Make sure to update your contact information and any other specifics as needed before publishing.